> For the complete documentation index, see [llms.txt](https://deploykey.gitbook.io/deploykey-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://deploykey.gitbook.io/deploykey-docs/customer-support.md).

# Customer Support

### How to Contact Support

* Email: <support@deploykey.com>
* Live Chat: Available Monday–Sunday, If an agent isn't available, we will send you an email.

### Before You Reach Out

To speed things up, please include:

* A clear description of the issue
* Steps to reproduce (if possible)
* Screenshots or error messages
* Your browser, app version, or OS (if relevant)

### What to Expect

* We’ll reply within 24h-48h depending on agent availability.
* Complex issues might take a bit longer (we’ll keep you updated).
* For urgent bugs, we prioritize fixes and notify affected users.

### Thanks!

Your feedback helps us improve. Even when it’s a bug — we’re glad you told us.